Customer Support

Thank you for visiting Hawaii HIE, the state-designated health information exchange.

If you need assistance with the Health eNet Community Health Record or Electronic Referrals Network, please contact us at or (808) 441-1374.


System Status 

No issues to report at this time.
last updated: 3/27/2020 3:18 PM
We are currently monitoring the outbreak of the Coronavirus. To get more information, 
please follow the links below:
Hawaii Department of Health - Briefing

John Hopkins CSSE - Heat Map of outbreak

Thank you,
Hawaii Health Information Exchange
Microsoft patches will be deployed to our Medicity\HCI hosted PROD and CERT environments the third Wednesday 
of every 1 month(s) effective 1/15/2020 until 12/16/2020 from 6:00 PM to 1:00 AM HST. Services may be interrupted or 
unavailable during these time frames.