Customer Support

Thank you for visiting Hawaii HIE, the state-designated health information exchange.

If you need assistance with the Health eNet Community Health Record or Electronic Referrals Network, please contact us at or (808) 441-1374.


System Status 

Microsoft patches will be deployed to our Medicity\HCI hosted PROD and CERT environments the third Wednesday of every 1 month(s) effective 1/1/2022 until 12/31/2022 from 6:00 PM to 12:00 AM HST. Services may be interrupted or unavailable during these time frames.

No issues to report at this time.

last updated: Tuesday 5/12/2022 9:12 AM

Thank you,

Hawaii Health Information Exchange